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  • What is 2-Factor Authentication?
  • Enable 2-Factor Authentication
  • Using Email
  • Using TOTP App
  1. ACCOUNT

Enable 2-FA

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Last updated 8 months ago

What is 2-Factor Authentication?

2-Factor Authentication (2FA) is an important security method that enhances the protection of your account by requiring two forms of identity verification during login. Onidel Cloud supports 2FA via email and TOTP (Time-based One-Time Password). Below are the steps to enable this feature.

Enable 2-Factor Authentication

  1. Log in to your Onidel Cloud account at .

  2. Click on Settings under the Account section in the left-hand menu to access the Account Settings page.

  3. On the Account Settings page, select the 2-Factor Authentication tab.

  4. Click on Activate 2FA and choose your preferred authentication method: via Email or through an Authentication App

Using Email

  1. After selecting Activate 2FA and Authenticate via Email click the Save Changes button. A notification will appear asking you to enter a verification code. Click on the link in the notification to send the verification code to your email.

  2. Check your email inbox for the verification code to activate 2FA. The email will be sent from Onidel Cloud (support@onidel.com) with the subject: Onidel Cloud - Verification Code

  3. Enter the verification code and click Confirm. If the code is correct, 2FA will be successfully enabled on your account.

Using TOTP App

  1. Select Activate 2FA and Authentication via app, then click Save Changes. A notification will appear asking you to scan the QR code using an authentication app (such as Google Authenticator or Duo Security)

  2. Use a TOTP authentication app (such as Google Authenticator) to scan the QR code or manually enter the secret key into the app to add your account.

  3. If successful, the app will display an account with the label Onidel Cloud: <email address>.

  4. Enter the OTP code and click Confirm.

  5. If the OTP is correct, 2FA will be successfully enabled on your account.

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